On this page you will find answers to all your questions about bike rental or bike tours. Scroll down to view the questions. More information about our precautionary measures regarding the corona virus can be found here.
Where is Bike Tours Haarlem located?
Our location is in the middle of the city center in Haarlem. It’s just 2 minutes from big square and 10 minutes walk from the train station. We are located next to the parking garage De Raaks where you can park your car. Our shop is located inside de Raaks Halle. Drossestraat 2 Haarlem
Do you also rent single bikes?
Yes, at our store in Haarlem it is possible to rent a single bike without the need to join our bike tour. With renting a bike in Haarlem you can discover many great places in Haarlem and surrounding. Click here for more information about bike rental in Haarlem.
Which guided Bike Tours your offer in Haarlem?
Every weekend during the high season we offer Open Bike Tours. These Open Bike Tours are starting from our location in the middle of the city center of Haarlem on static times. Just to make sure we’re not sold out, we advice to make a reservation online. We also offer private guided bike tours. Click here for more information about our private bike tours in Haarlem.
Can children also participate in the bike tour?
All our bike tours are suitable for anyone who can cycle independently. In case you want to participant with children that are not able to cycle by independently (for example because of their age) we do have children seats available on request. Please contact us for more information about this.
What if it’s raining?
We do have rain coats available. When it’s raining we offer them for free during the bike tours. Our bike tours practically always go on, even when it rains. It’s the real Dutch experience. And we make sure that it can be really nice cycling in between possible showers.
How can I pay?
Payment on location can be done via direct debit (PIN) or cash. Our Open Bike Tours can be payed in advance online. This can be done via Credit card, Paypall, HollandPass or iDeal. About private bike tours we also be in contact about the payment. This can be in advance or can be done on location as well.
When you are arranging activities for big groups, for example a business event of a family activity, we can offer special custom made requests. For example we can arrange stay in Haarlem, lunch or dinner, boat tour or any other package with one of our local partners. We you interested in offers for bigger groups? Let us know so we can help you.
Can I cancel my reservation?
Cancelation Open Bike Tours
When you want to cancel your reservation because of specific circumstances, we request you to contact us as soon as possible (in advance) via phone on: +31 23 – 23 40004. For cancelation of an Open Tour we do not charge any costs, but please contact us anyway in advance to make sure we’re not waiting for you.
Cancelation Private Bike Tour
When you want to cancel a private bike tour, we ask you to let us know at least 24 hours in advance via our phone number: 0031 23 – 23 40004. When you cancel the private tour later then 24 hours in advance, unfortunately we need to charge 100% of the Private tour costs.
When you have booked a special custom request like a package and you want to cancel this, we request you to let us know at least 48 hours in advance via our phone number: 0031 23 – 23 40004. In these cases we are working with other local partners and if your cancelation is done less then 48 hours in advance unfortunately we need to charge 100% of the package costs.
Open Bike Tours
What time the Open Bike Tours start?
Every weekend during the high season we have Open Bike Tours with you can join. In case you want to ensure it’s not sold our we recommend to make an online booking or call us at 0031 23 – 23 40004.
|Saturday 10:30 AM|
|Saturday 1:00 PM|
|Saturday 3:30 PM|
|Sunday 1:00 PM|
|Sunday 3:30 PM|
Is a reservation for an Open Tour required?
Our guided bike tour is the most populair local bike tour in Haarlem. Therefore we recommend to make a reservation just to make sure you can join our bike tour. Click here to make a reservation.
Is a bike tour safe?
All our bike tours are well thought out and are safe routes. You will also be instructed on the safety rules for during the bike tour. Make sure you follow the rules. Besides the fact that our bikes are well-maintained and we offer safe routes, a bicycle tour or rental always remains your own responsibility and own risk.
What time do we meetup?
Our bike tours will start on static times. It’s important to be on time on our location. We require to be on location at least 15 minutes before the start of the tour. If you are not available on our location 15 minutes before the start of the tour, unfortunately we cannot guarantee your participation of the tour, since the open bike tour might be left already.
Private Bike Tours
What is the minimum amount of participants?
We always will have contact about the availability of our private bike tours. During a private bike your you will always have a local private guide for your own. We do not require a minimum amount of participants. The price of a private bike tour depends on the amount of participants. For more information about our private bike tours click here.
What is the price of a private bike tour?
Besides our Open Bike Tours we also offer private bike yours with private local guide in Haarlem. These bike tours needs to be booked at least 2 days in advance and are only confirmed when we have had contact about this. The price of a private bike tour depends on the amount of participants. For more information about our private bike tours click here